Appraisers Association Seminar
Ask the Experts Series: Managing Clients Throughout the Appraisal Process. Host: Tema McMillon
Lisa Ramaci, AAA will present the final seminar of the 2015-2016 Ask the Experts Series. By sharing her diverse appraisal practice experiences, Lisa will address common questions and provide best practices for effective client management. Topics to be covered include: managing difficult clients and sensitive situations; managing client expectations for timelines, costs and the final report; and working with client representatives and families. Lisa will also discuss added value services that can be offered to address the realities of today’s art and antiques market and build your business. Lisa will provide examples of her letter of agreement/preliminary contract as well as other helpful materials. This will be an interactive seminar and attendees will have an opportunity to ask questions.
Lisa Ramaci, AAA is a certified member of the Appraisers Association of America. She grew up in a house full of antiques, so her love of objects has literally been that of a lifetime. After years of self-training and learning, she applied for and was accepted into the American Arts program offered by the Sotheby’s Institute in New York. Upon graduating from the Institute, Ramaci received the Wendell Garrett Award for Excellence in the Decorative Arts, after which she documented, catalogued and wrote an historic and social overview of the 18th-20th century contents of the Isham-Terry House library in Hartford, Connecticut. Ramaci launched her career in the auction world in 2000 as administrator and cataloguer trainee in Sotheby’s American Furniture and Folk Art Department. She then moved on to become the senior cataloguer at Dawson & Nye (now Nye & Company). From 2013 on she has worked with Lark Mason Associates, Inc., while simultaneously appraising for Auctionata. She is currently appraising for the international art advisory and valuation companies Pall Mall and Gurr Johns, as well as offering appraisal and advisory services for private clients. She is in her second year of appraising for “Antiques Roadshow”, and participates in numerous “Antiques Roadshow”-style events for charity.
• Learn how to deal with clients in all aspects of appraising, including their personal life situations
• Understand how to deal with other professionals in terms of appraisals you are working on
• Recognize and make sure both you and your client know your limits
$25 Associates & Students
$65 General Admission
Pre-registration is required. You can register at http://www.appraisersassociation.org/index.cfm?fuseaction=Page.ViewPage&PageID=848.